VALUE-ADDED TPA

With our unprecedented experience in the industry, Northern Adjusters offers a wide range of bundled and unbundled administrative programs, including expertise with self-insureds and large deductibles. Our administrative services provide a reflection of the quality customer service you have come to expect from Northern Adjusters with the tools, resources, and most importantly the expertise to craft results-driven solutions. 

While the landscape of the industry continually changes, we are equipped and committed to evolve with it. According to National Underwriter Property & Casualty, the future of TPAs is changing and is estimating that by 2025, TPAs will focus more on adding value over pricing. They predict that this will happen through the following three tactics:

  1. Better data and analytical capabilities to improve claim performance.
  2. Consultative selling to identify the total risks faced by a specific account and the best ways to manage them.
  3. Educating intermediaries and buyers to understand key market trends.

Not only do we agree with the way the role of a TPA is evolving, but are already headed in that direction. For the past 65 years, we have proudly served all of Alaska with multiline claims handling and administration by delivering the highest standard of claim solutions coupled with industry leading data reporting solutions that have guided our clients to reduce the cost of claims, insurance premiums and total cost of risk.

As a TPA, we view ourselves as an extension of our clients’ own claims department by acting as the channel to handle the day-to-day communication, while handling the claim efficiently and cost effectively. Our consulting services don’t just audit a sample of claim files. We conduct a needs-based evaluation of a company’s claims program. Our findings, observations, and recommendations offer a stronger and more customized program that will ultimately help reduce the cost of claims and loss adjustment expenses. Our goal is to deliver prompt financial cost-savings and streamlined processes that enable claims to have a less costly and more successful resolution.  And that’s not all. From speaking engagements to seminars on continuing education, we offer the insight and data needed to effectively understand market trends and navigate the harsh terrain that comes with handling claims in Alaska. 


Our staff is prepared to integrate high-level analytical tools and streamlined solutions in:

  • Loss runs
  • Check processing
  • MSP reporting
  • AWCB annual/EDI reporting
  • Benchmark reports
  • 1099 vendor tax filing
  • 24/7 web-based client access
  • Paperless document management
  • Trust fund management
  • Excess tracking & reporting
  • Real-time client access

You can count on us to become the face of your company and have a positive reflection on your organization by combining manpower and excellent customer service to provide the most value possible. Contact us today to get started. 

 

 

 

 

 

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